KIX Software Company (hereinafter referred to as “KIX”, “we”) is committed to protecting your privacy and ensuring that your personal information is secure. This privacy policy explains the types of information we collect, how we use and protect it, and your choices regarding your personal information when using our website and services.
1. Information We Collect
When you access and use our services, we may collect the following types of information:
- Personal Information: Your name, email address, phone number, address, company information, and any other information you voluntarily provide through forms or when registering an account.
- Technical Information: Your IP address, browser type, operating system, access time, and other similar data related to your interaction with our website.
- Interaction Information: Cookies, browsing history, and other behaviors on the site.
2. Purpose of Information Use
We use the information you provide for the following purposes:
- Providing Services: Processing requests, managing accounts, offering technical support, and ensuring the stable operation of the service.
- Improving User Experience: Enhancing website features, customizing content based on your preferences, and providing tailored recommendations.
- Marketing and Communication: Sending announcements, newsletters, and promotional information if you consent to receive them. You can opt out of receiving these communications at any time.
- Security and Fraud Prevention: Detecting and preventing fraudulent activities, protecting data, and maintaining a safe environment for all users.
3. Sharing Personal Information
We are committed to not selling, renting, or disclosing your personal information to third parties without your consent, except in the following cases:
- Service Providers: We may share information with partners and service providers to support our website operations, such as hosting, data analysis, payment processing, or email notification services.
- Legal Requirements: We may disclose information to comply with legal regulations or protect our rights and property if required by government authorities or by law.
- Business Transfers: In the event of a merger, acquisition, or transfer of assets, your information may be transferred to the buyer or related parties.
4. Information Security
We implement appropriate security measures, including:
- Data Encryption: Using encryption protocols (such as SSL) to protect information during transmission.
- Access Restrictions: Only authorized employees have access to your personal information, and they must comply with strict security standards.
- Access Control and Physical Security: Implement measures to prevent unauthorized access, leakage, or alteration of information.
However, no method of transmission or storage is completely secure. Therefore, we cannot guarantee absolute protection of your information against unauthorized access.
5. User Rights
You have the following rights regarding your personal information:
- Right of Access: You have the right to request what personal information is being stored and used by us.
- Right to Rectification: You have the right to correct or update your personal information if you find it inaccurate.
- Right to Erasure: You can request that we delete your personal information if it is no longer necessary for the service.
- Right to Opt-out: You have the right to refuse or withdraw your consent to receive marketing information from us.
To exercise these rights, please contact us via the email address: support@kix.vn.
6. Cookies and Tracking Technologies
We use cookies and other tracking technologies to:
- Personalize your experience: Remember your preferences and settings.
- Analyze and optimize: Evaluate and analyze website performance, understand user interaction, and improve content.
You can manage your cookie settings in your browser. If you decline cookies, some features of the site may not function correctly.
7. Data Retention Period
We only retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
8. Changes to the Privacy Policy
This privacy policy may be updated to reflect changes in our operations and legal regulations. Any changes will be posted on this page, and you are responsible for periodically reviewing the latest information.
9. Contact Information
If you have any questions or concerns about this privacy policy, please contact us:
- KIX Software Company Ltd
- Email: support@kix.vn
- Address: Charmvit Tower Building – 117 Tran Duy Hung, Cau Giay District, Hanoi
